Shipping
Order Processing
All orders are processed within 3–5 business days.
Each item is carefully inspected and packaged to ensure the highest quality before shipping.
Shipping Coverage
We proudly offer worldwide shipping, delivering our exclusive products to customers around the globe.
Estimated Delivery Time
Delivery times vary based on destination and product type:
Standard Delivery: 5–20 business days.
Please note that handcrafted items, luxury replicas, or customized pieces may require additional time during peak seasons.
Please note that customs clearance, weather conditions, port congestion, and major holidays (e.g. Christmas) may extend delivery times. These factors are beyond our control and are not valid grounds for refund or dispute.
Tracking Information
Once your order has been dispatched, a tracking number will be emailed to you. You can monitor your shipment's journey anytime.
Shipping Delays & Lost Packages
We work closely with our logistics partners to minimize shipping issues. However:
If your order is delayed beyond 30 business days, please contact us for assistance.
For lost packages confirmed by the carrier, we will offer either a full refund or a free reshipment, depending on your preference.
Shipping Incidents & Resolution
📦 Package Damaged in Transit
If your package appears visibly damaged during delivery, please refuse to accept it and contact our customer service immediately.
If delivery occurs in your absence, please contact the shipping carrier directly.
Once a product is marked as "delivered" by the carrier, we are no longer liable for the package.
After the courier completes their damage investigation, we will arrange a refund or replacement based on the conclusion.
If an item arrives damaged, please report it with photos within 3 days of delivery for a prompt resolution.
Additional Notes
Customs clearance may cause additional delays, depending on your country's policies.
We are not responsible for any customs duties or taxes applied upon arrival.
Please ensure the correct shipping address is provided to avoid delivery issues.