At prestigeaura, your happiness is our top priority.

Whether you're ordering a product or returning one, we're committed to making sure you enjoy every moment you spend with us.

Therefore, we promise to do our best to provide an exceptional product and customer experience! That being said, here are some things you might want to know:

Return Policy for Feng Shui Jewelry

15-Day Return Policy
15-Day Satisfaction Guarantee
Lifetime Warranty on Purchase

Can I Return or Exchange My Item?

Yes! You can return or exchange your item within 15 days of receiving it.

Whether it's the wrong size, the product is damaged, or you've simply changed your mind, we'd love to help you get a refund or exchange!

What if I just don't like my product?

It's unfortunate, but we want to make it happen. We offer a 15-Day Satisfaction Guarantee, which means if you just don't like your item, just request a return.

How do I return an item?

If you would like to return an item, please send an email to qdmx321@gmail.com.

We will respond to you within 24-48 hours with a return address.
You can return items as long as they are unused. The better if the packaging is intact!
We will refund or exchange the item as soon as we receive it.
Refunds will be made within 1-2 days of receiving the item.
We pay refunds via BTC and Wise. Credit card refunds may take up to 5 business days to be available.
For all returns and exchanges, please notify us within 15 days of receiving the item to minimize the possibility of package loss.

Do I need to pay for shipping to return the item?
Yes, if you want to return the item to us, you will need to pay for shipping. You can send the item back using the carrier of your choice.
To ensure that you have a pleasant shopping experience, we strongly recommend that you use a tracking service when returning the item.

Can I cancel my order?
If you placed an order by accident or simply changed your mind, please let us know as soon as possible. If the order has not yet been shipped, we will cancel it immediately and refund the full amount.

Replica Luxury Return Policy

We guarantee 100% satisfaction with our products! Our products are of the highest quality and craftsmanship you will find and we stand behind our products. We have an impeccable reputation for selling the highest quality replicas online. All items come with a money back guarantee! Any defective or wrong product that was accidentally shipped will be replaced immediately and shipping costs will be covered.

You have 7 days to notify us of any issues you have after receiving the item. All items must be returned to China within 20 days of receipt for us to refund or exchange.

Brand new and unused with all tags and original packaging. Any items that have been used will not be accepted. Sorry, second-hand items cannot be refunded. Wearing a product for the first time will void our refund policy. Products are subject to final inspection before a return is processed.

Customers are fully responsible for the returned item and its safe delivery to our return address. All returns for exchange or refund are subject to a $25.00 restocking fee.

We will tell you where to return the bag. Do not return to sender. You must contact us before returning any item to get a refund or exchange. Our shipping forwarder does not accept returns or exchanges, so you will need to get a return address and RMA # from our returns department.
You must ship the return package back to China via courier at your own expense and provide a tracking number so that we can exchange or refund you. In this case, we will lose your initial shipping cost, so unfortunately we cannot cover the return shipping cost or the shipping cost of replacing a new bag.